Authentication, Login and User Information
Do I need an email address for my account?
A. Currently, an email address is required, but if you use the user import function, you can also use a dummy address. We are also preparing a single sign-on function using Auth 0.
Can I use single sign-on (SSO)? Does it support other authentication methods, such as two-factor authentication?
A. We provide single sign-on and authentication using Auth0. However, depending on the usage case, a subscription fee for the Auth0 service may be charged.
Is SMS authentication available?
A. We provide SMS authentication using Auth0. However, depending on the usage case, a subscription fee for the Auth0 service may be charged.
Is there a way to use the API without logging in?
A. To execute the API, you need to log in to obtain a token, but Hexabase provides a function that allows you to skip authentication when accessing the API from a pre-registered URL.
This allows open access by front ends launched from specific sites.
When I create a customer master record and want to have an email address, can I check the format of the email address?
A. You can check the contents of the data to be registered using ActionScript.
How do we maintain user information? Can I operate it like any other database?
A. User information is managed in Hexabase's dedicated user master.
Can I register any items in user information?
A. There are two ways to do this.
One way is to use the API to register optional items in the Hexabase user master.
Specify any information in the "additional_info: { }" object using the following API:
Registered information can be used obtained using GetUserInfo API.
The second method is to have a user-type field in the database. This allows you to link with the Hexabase user master.
If I delete a user using the RemoveUser API, does it just leave the group?
A.RemoveUser only removes the user from the group and does not completely remove the user. Also, even if a user leaves the group, the data created by the user who left the group will not be deleted.
You can rejoin the group by inviting them again.
Does Hexabase support WAF (Web Application Firewall)?
A. Hexabase supports WAF. Please contact us if necessary.